Crisis Intervention & Referral – HUSR 221

Catalog Course Description

This course introduces techniques for beginning crisis counseling, including recognition of crisis, assessment of crisis and referral to the appropriate crisis agency. Special attention will be given to the process of intervention and to the recording of information regarding problems with alcohol and other drugs. Participants will implement a variety of crisis skills through and experiential format.


Kanel, Kristi A Guide to Crisis Intervention, 3rd  Edition, 2007, Brooks/Cole Thompson Learning, Pacific Grove, California ISBN: 0-495-00776-S


Learning experiences will consist of assigned readings, lectures, class discussions, role plays, videos, peer presentations and guest lecturer presentations.

Evidence of Learning Objectives and Class Assignments


There will be two tests, both of equal weight. Each test will be comprised of fifty multiple-choice questions each worth 2 points. In addition there will be essay questions, based on each chapter, worth 50 points. Each test will be worth a total of 150 points. Exams will test knowledge and understanding of information presented during lectures, readings and class presentations. Exam #2 will be a final exam in the traditional sense. It will be cumulative, and will cover material presented over the entire course of the semester. Students will be permitted to take an exam late if, in the Instructor’s opinion, there was a very good reason for missing the original exam date. There will be a 10% late penalty, no exceptions. Students will need a Scantron Form # 886-E for each exam. Scantron forms can be purchased in the bookstore.

Reaction/Book Report Paper

There will be one reaction/book report paper. This paper is to be at least five pages long, double-spaced, and is to be the student’s reactions as well as a book report of a book found in the Cypress College Library on the topic of Crisis Intervention. Please follow the outline in the back of the syllabus. Each reaction/book report paper will be worth a maximum of 100 Points.

Crisis Intervention Clinical Site Visit Observation Experience

This requirement involves identifying a crisis intervention facility, making a appointment to interview a crisis intervention worker, tour the facilities and ideally, observe the interactions of the staff and those they serve. Sites could include but are not limited to: A Hotline (rape, suicide, etc) A fire or police station, a trauma center (County-USC or UCI Medical Centers, etc), A battered women’s or adolescent runaway shelter. You will then write a paper describing your experience using the outline that is latter in this syllabus. This project is worth 100 points.

Role-Plays and Classroom Participation

There will be several times in class where each student will be given the opportunity to role play and demonstrate understanding of crisis intervention techniques. A total of 100 points are available in this section.

“When written in Chinese the word
‘crisis’ is composed of 2 characters.
One represents danger,
and the other represents opportunity.”
—John Fitzgerald Kennedy
(35th US president, 1917-63)