Cypress College has partnered with BankMobile to deliver your financial aid refund. For more information about BankMobile, visit:

To view our institution’s contract with BankMobile, a Division of Customer Bank, click here.

How do I select my refund preference?

Did you know… you can now select your refund preference directly through myGateway? No personal code needed!

To select your refund preference:
1. Go to:
2. Click on the Student link (on the left hand side)
3. Under the Student Refund Disbursements Channel: click the BankMobile icon

What is the Refund Selection Kit?

The Refund Selection Kit, also known as the ‘Green Envelope,’ contains instructions on how to select your refund preferences for Financial Aid at Cypress College. The Green Envelope will be sent to the mailing address on file with the Admissions and Records Office after you have registered for classes, completed your financial aid file, and been awarded Financial Aid. It typically takes 7 to 10 business days for the Green Envelope to arrive and it can be tracked at

Once you have selected a refund preference, it will remain active as long as you attend Cypress College. If you ever wish to update/change your preferences, you can access and manage your account at If you need Customer Support, they can be reached 7 days a week at 1-877-327-9515 from 5 a.m. to 8 p.m. Pacific Time.