Online Counseling


Cypress College is committed to enhancing the student experience by providing opportunities for students to access counseling services from virtually anywhere. Through Cranium Café, students can meet with counselors face-to-face for a 30-minute counseling appointment. This online platform allows students to complete all services available in a traditional in-person counseling session such as:

  • Educational planning
  • Career/goal setting
  • Degree/transfer requirements
  • Review transcripts
  • Progress check

To schedule an online counseling appointment, follow 3 easy steps:

Step 1

Go to: Cypress College Cranium Café

For current students, login with your myGateway credentials.
For prospective students, click on guest registration and create an account.

Step 2

Scroll down to Counseling and click on “Schedule Meeting.”
Select a specific day and time, reason for your meeting, and select “Video Meeting.”
Fill out the Counseling Appointment Request form and attach documents as necessary.

Step 3

Check your email for confirmation of the appointment. Your email will contain instructions on how to log-in the day of your appointment. If you have any questions, please contact

General Counseling Related Questions

Cypress online counselors are available for quick questions on a walk-in basis. Students can log-in to Cranium Café and look for available counselors for assistance. Please keep in mind “chat” services are available for general information only. Check below to see if a counselor is online and get connected to a counselor today! If a counselor is online, you can click on “Knock on Door”.

*Days and times may vary and are subject to change.

Video chat on Cranium Cafe with Thydan Huynh

Video chat on Cranium Cafe with Vince Vizcarra

You may also review the Counseling Division’s Frequently Asked Questions which includes answers to the most commonly asked online counseling questions.

Topics include but are not limited to:

If your question pertains to a specific Department or Program, you will need to contact those offices directly. Offices may include:

To submit an Online Counseling Question:
Email Online Counselors, at or submit a counseling Help Ticket. Please keep in mind response times may vary during peak registration periods.

Location: Student Center Building, 2nd Floor

Security and Privacy Message
Cypress College strives to safeguard all electronic transactions.  However, when using this site, be aware that information transmitted through our Online Counseling service and email correspondence is not encrypted.  Additionally, certain inquiries may be referred to other campus departments and/or staff which may be better suited to answer the inquiry. By using this site you agree to the above listed terms.